CALL US: (612) 286-8762

Discover the LCS Signature Difference.

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Ensuring A Rich Experience for Every Resident, Every Employee

At Havenwood of Richfield, we believe an exceptional lifestyle is not created by one moment, meal or gesture. It’s defined by an unwavering promise of quality and unmatched commitment to enriching experiences for all residents. Life Care Services shares our commitment. And to ensure residents do live life to the fullest without worrying about what happens next, it created a full suite of signature experiences.

The LCS Signature Experiences cover a full spectrum of care and help provide innovative, resident-first safety and wellness initiatives. From pandemic precautions to proactive health programming, our signature experiences offer you and your family peace of mind.

Our Signature Experiences

Extraordinary Impressions logo with a blue and green abstract human figure and tagline.

Extraordinary Impressions®

Extraordinary Impressions® centers on high-quality hospitality experiences that create a richer, more engaging resident experience.Through Extraordinary Impressions, we meet and exceed residents’ expectations and we consistently demonstrate our service culture and recognize all who embody it.

Our Hospitality Promises

  1. We greet you warmly, by name and with a smile.
  2. We treat everyone with courteous respect.
  3. We anticipate your needs and act accordingly.
  4. We listen and respond enthusiastically in a timely manner.
  5. We hold ourselves and one another accountable.
  6. We make you feel important.
  7. We embrace and value our differences.
  8. We ask, “Is there anything else I can do for you?”
  9. We maintain high levels of professionalism, both in conduct and appearance, always.
  10. We pay attention to details.

Health & Wellness Navigation Program™

Our exclusive Health & Wellness Navigation Program contributes to longevity and enriches the resident experience.

Program Details

From developing unique meal and exercise plans to scheduling appointments and transportation, our award-wining program handles health care logistics and planning so each resident can focus on their own health.

Evolving research shows that physical, intellectual, social, vocational, emotional, and spiritual activity are keys to aging people keeping their health, their mental skills and quality of life. It’s why we developed this program to focus on the 8 Dimensions of Wellness.

Heartfelt Connections Memory Care Program

Heartfelt Connections is a nationally recognized program that provides care for residents with Alzheimer’s disease and other related memory-impairing dementias.

Program Details

Memories fade, but we know past relationships and experiences continue to shape the lives of residents every day. Our memory care program uses customized reminiscence tools to help loved ones capture a legacy of details about each resident’s life — family, friends, career, hobbies, likes and dislikes.

We apply the insights gained from each life story to individualized programming for every resident. Customized activities are designed to promote physical and emotional well-being and prolong daily functioning. These activities also help residents maintain a sense of purpose, satisfaction, dignity, and quality of life.

Let’s Talk

We’re here to help you discover everything you need to know about Havenwood and our Life Care Services® signature experiences. Simply fill out the form and we’ll be in touch soon! (We can’t wait to meet you!)

Call us today: (612) 286-8762

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